Privacy Policy

Element Title Group, LLC

Effective Date: 06/12/2025

1. Introduction

Element Title Group, LLC (“Element Title Group,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in connection with our real estate title and settlement services, including communications facilitated through our systems and service providers.

2. Information We Collect

We may collect the following types of information in the course of providing title and closing services:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Identification documents

  • Financial and transaction-related information

Transaction Information

  • Property details

  • Loan and lender information

  • Title and escrow documentation

  • Closing and settlement details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

3. How We Use Your Information

We use the information collected to:

  • Facilitate real estate closings and title services

  • Communicate with clients, agents, lenders, and other transaction parties

  • Provide updates regarding transaction status

  • Deliver documents and secure communications

  • Comply with legal and regulatory requirements

  • Improve our services and client experience

4. SMS/Text Messaging Communications

Element Title Group, LLC may use SMS (text messaging) to communicate with you regarding your real estate transaction.

Consent to Receive Messages

By providing your phone number during the transaction process, you consent to receive SMS messages from Element Title Group, LLC. Consent may be obtained through:

  • Secure intake forms

  • Our closing platform

  • Email or written communication

  • Verbal confirmation

Types of Messages

Messages may include:

  • Appointment confirmations and reminders

  • Requests for documents or information

  • Notifications that documents are ready for review

  • Status updates related to your transaction

Message Frequency

Message frequency varies depending on the stage of your transaction.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message.

Help

For assistance, reply HELP or contact us directly at 352-450-3211.

Data Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Use of Third-Party Platforms

We use trusted third-party service providers to facilitate our services, including:

  • Qualia (closing and transaction management platform) for secure document sharing and communication

  • RingCentral (business communication platform) for phone and SMS communications

These providers may process your information solely to assist in delivering our services and are contractually obligated to protect your data.

6. Information Sharing

We may share your information with:

  • Lenders, real estate agents, and transaction parties

  • Title underwriters and insurers

  • Government agencies or regulatory bodies when required

  • Service providers assisting in the closing process

We do not sell your personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. This includes secure systems, encryption where applicable, and controlled access to sensitive data.

8. Data Retention

We retain your information only as long as necessary to:

  • Complete your transaction

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce agreements

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your information where applicable

To make a request, please contact us using the information below.

10. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website usage. You may adjust your browser settings to refuse cookies if preferred.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Element Title Group, LLC
948 NE 3rd St. Ocala, FL 34470
Ph: 352.450.3211
Orders@ElementTitleGroup.com

13. Compliance Statement

Element Title Group, LLC complies with applicable federal and state laws governing privacy, data protection, and real estate settlement services. We are committed to maintaining the confidentiality and integrity of all client information.